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The Netgear Zone

Independent UK Netgear Specialists

09:00 - 17:00 Monday to Friday - Click Here for more contact information or click here - we'll call you or Skype us- Click here to call us if you have Skype - the status shown was when this page loaded

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Support & Resources       Netgear ProSafe Business-Class Products       Netgear ProSafe Warranty

Business Product Maintenance

Even with Netgear business products' excellent reliability and warranties, if you depend on your network then you

need the security of a Netgear ProSupport Maintenance Agreement.  All agreements cover you for three years.

Netgear equipment is split into four

categories and there are two service levels

1. Find items in the lists below then decide the service level you want.

2. Click on the appropriate purchase pack button to take you into the

    Purchasing Catalogue to order.  If you have more than one item in a

    category, you can then increase the quantity.

Alternatively, call us to discuss your maintenance requirements

on 0870 444 6544, or click here to e-mail us a kit list for a quote

Service Levels

OnCall 24x7

Unlimited Phone & E-Mail

Tech Support - 24x7 access

Support for Advanced

Hardware & Software

Next Business Day

Replacement Hardware

 X Press HW

Phone based Basic Hardware Tech Support

Next Business Day Replacement Hardware

 CATEGORY 1 Equipment    Switches:  FS108, FS108P, FS116, FS116P, FS524, FS726T, FS726TP, FS728TP, FS728TS, FS750T2, FS752TS, FSM726, FSM726S, JFS516, JFS524, JFS524F | GS105, GS108, GS108T, GS116, GS516T, GS524T, GS716T, GS724T, GS724AT, GS724TS, GS724TR, JGS516, JGS524, JGS524F  Firewalls & Wireless:  DGFV338, FR114P, FVG318, FVS114, FVS124G, FVS318, FVL328 FVS336G, FVS338, FVX538, FWAG114, FWG114P | SSL312 | WAGL102, WAG102, WAG302, WGL102, WG102, WG302, WNDAP330 

1

PMB0331

 OnCall 24x7

3 years for £88.80

purchase pack

1

PRR0331

 X Press HW

3 years for £21.90

purchase pack

 CATEGORY 2 Equipment    Switches:  FS752TPS, FSM7326P, FSM7328PS, FSM7328S, FSM7352S, FSM750S | GS724TP, GS748T, GS748TP, GS748TS, GS748TR, GSM7212, GSM7224, GSM7224R, GSM7312

 ReadyNAS NV+ Storage:  RND4xxx

2

PMB0332

 OnCall 24x7

3 years for £201.60

purchase pack

2

PRR0332

 X Press HW

3 years for £32.69

purchase pack

 CATEGORY 3 Equipment    Switches:  FSM7352PS | GSM7248,GSM7248R,GSM7324, GSM7328FS, GSM7328S | WFS709TP

 ReadyNAS 1100 Storage:  RNR44xx

3

PMB0333

 OnCall 24x7

3 years for £346.80

purchase pack

3

PRR0333

 X Press HW

3 years for £40.80

purchase pack

 CATEGORY 4 Equipment    Switches:  GSM7352S

4

PMB0334

 OnCall 24x7

3 years for £804.00

purchase pack

4

PRR0334

 X Press HW

3 years for £66.86

purchase pack

Netgear Information:      Netgear's ProSupport Datasheet

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