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UPS |
An Uninterruptible
Power Supply is a device which automatically provides
power to equipment in the event that the mains power is unavailable.
It contains a rechargeable
battery
which supplies the power, and this is kept charged by the mains.
Sometimes known as a Battery Back-Up device. |
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For
more details about how UPSs work - click here. |
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Load
(also VA & Watts) |
The equipment
connected to the output of a
UPS,
or more commonly the power required by that equipment. Usually
expressed in Watts (W) or VA (Volt/Amps). The
UPS
must be capable of providing sufficient power to support the load.
If not, an overload condition occurs, and the UPS may switch off.
(1KVA = 1000VA, 1KW =
1000W) |
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Input |
The mains input to a
UPS
is usually via a standard mains lead. However, once the rating
of the UPS goes beyond 3000VA
then the combination of the
Load
and the power required to charge the batteries exceeds the rating of
a normal 13A socket. All
UPSs
greater than 3000VA require a special spur circuit to be installed. |
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Online UPS |
A
UPS
that supplies power to the
load
from
batteries
at all times, and uses the mains to keep the
batteries
charged. The
Smart-UPS RT
range uses this technology. |
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Line-Interactive UPS |
A
UPS
that passes the mains power through to the
load,
and switches to
battery
power if the mains fails.
Back-UPS
and most
Smart-UPS units
use this technology. |
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Run-time |
The length of
time that a given load will run on
battery power from a
UPS.
Also known as autonomy. |
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AVR |
Automatic Voltage
Regulation - a system that adjusts the output voltage from
a
UPS
to try to keep it within limits. This avoids having to run
from
batteries
when the voltage fluctuates. |
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Sockets |
The output sockets on
UPS units are usually IEC320 C13 (often called computer connector or
kettle lead sockets) These can handle 10A. A simple adaptor power
bar can be used to connect UK plugs to a
UPS -
click here for details.
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IEC320 C13 |
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Some
UPSs
have IEC320 C19 outlets (16A max). These are usually used to
connect Power Distribution Units (PDUs). |

IEC320 C19 |
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A few low-end
UPSs
have standard UK 13A 3 pin sockets, allowing for simple connection
of fixed plug equipment. |

BS1363A |
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For
more details about plug types - click here.
To review available
power leads, click here. |
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PowerChute
(Automatic Shutdown
and Management) |
This is the software
that runs on your computer equipment and communicates with the
UPS.
It is used to perform an orderly shutdown of the computer to
safeguard the equipment and data when the mains fails. Most
UPSs
come with basic
communications
capability (either
serial
or
USB)
and PowerChute software. It is possible to
communicate
with multiple computers using additional hardware, and there is also
a
network
option that allows communications to take place across a local area
network. The links also allow the
UPS
to be managed from the computer. Click here
for more details. |
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Communications
(Serial, USB and
Network) |
UPSs
can often communicate with computer equipment in order to allow the
UPS
to trigger a controlled
automatic shutdown
of the computer. This is usually done when the mains has
failed and the
UPS
battery
power is close to being used up.
APC UPS
units communicate using one of the following methods depending on
what ports they have:
Serial Port - A
special cable plugs into the
UPS
and the computer's serial (RS232) port.
USB Port - A
USB
cable connects to the USB port on a computer and to the
UPS.
Network Port
(10/100Base-T) - The
UPS
connects into a Local Area Network and communicates with the
computer using TCP/IP. This can be used for multiple
computers.
In each case,
PowerChute
software on the computer communicates with the
UPS,
and this can also be used for
UPS
monitoring and configuration (management).
Details of the available cables can be found
here. |
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SmartSlot |
Some
APC UPSs
have a slot that allows optional cards to be installed. Most
common of these is the
Network
card, but there are also Environmental Monitoring cards and various
interface expanders. Details of the cards
can be found here. |
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Batteries |
UPS batteries
are rechargeable, but like all
battery
technology, after a while they lose their ability to hold the charge
and must be replaced. Most
UPSs
give a warning when the
battery
needs replacing, and we can supply a replacement. The
batteries
are usually user-replaceable.
Batteries
usually last between 2 and 5 years. You may find our
battery
replacement selector useful -
here. |
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External Battery Packs |
Some
UPSs
can have additional
battery
packs connected to them in order to increase the
Run-time.
The extendible UPS units are usually designated XL. |
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Accessories |
There is a wide range
of products that can be used with a
UPS
system, either to add functionality or to fit the
UPS
into the environment concerned. They include
Rack mounting
kits, Automatic
Transfer Switches,
Maintenance
Bypass Panels,
Communications
Cable,
Mains Cables,
Power
Distribution Units
(Basic, Metered and Switched),
External battery packs,
Network
and Management devices (including
SmartSlot
cards) and
PowerChute Software.
Click here for
details of available accessories. |
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Rack Mounting |
Some
UPSs can only be
used in a stand-alone (or tower) format. Others are designed to
be installed into industry standard 19" racks and cabinets.
Usually designated as RM units, these come with rackmount hardware.
Some UPSs can be used in either way, and are convertible from tower
to rackmount. In some cases these have no rackmount hardware
supplied and you must purchase additional rackmount kits. In
other cases the
UPSs
come with a basic kit designed to mount into a two-post open frame,
but an optional kit is required to mount into the more usual
four-post rack or cabinet. When
external battery packs
are used these will also need rack mounting kits if they are not
included as standard. Details of rack
mounting kits can be found here. |
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PDU |
Power Distribution
Units are multi-socket mains connectors used to provide power to
multiple devices. They can range from a simple 4-way extension
bar to a fully network manageable rack mount unit with load
level displays, and are often connected to the outlet
sockets
of
UPS
units. Various outlet types are available. Basic,
Metered and Switched versions are available. Click
here for
more details. |
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Automatic Transfer
Switch |
An ATS is a device
that is used to supply power from two independent mains sources
(usually two UPSs) to a single-corded device. If the primary
mains supply fails, the ATS automatically changes to the secondary
supply, adding resilience to the system.
Click here for more details. |
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Maintenance Bypass
Panel |
A device that connects
the mains to a UPS and the UPS to the equipment load. It
allows the UPS to be bypassed for maintenance purposes.
Click here for more details. |
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Mains Leads |
The cables used to
connect between the UPS and the mains socket, or between the UPS and
the load equipment. Details of the various
mains leads available can be found here. |
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Back-UPS |
This is the Home and
Home/Office UPS range |
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Smart-UPS |
This is the Office /
Network / Server range of business UPSs |
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Smart-UPS RT |
This is the
On-Line
range of UPSs for larger requirements. |
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APC |
This is the brand of
UPS
we sell. We have chosen APC because of their reliability,
range, and world-wide standing. |
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The APC Zone |
This is our
APC
specialist website. We concentrate on
APC UPS
equipment so that we can provide the best levels of advice and
support and the most competitive pricing. Operated by
3complete. |
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Purchasing Catalogue |
The section of our
website where you can review or buy equipment. The 3complete
Purchasing Catalogue includes high security, but you can order by
phone if you prefer - 0870 444 6544. Our prices are checked
every month to make sure we remain competitive. |
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UPS Comparison Matrix |
The UPS Comparison
Matrix is a component of the Look-UPS
system
which compares all the available UPS models. Click on
the Matrix buttons to
display the Matrix:
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